We started as a team of engineers who believed IT support should be honest, responsive, and genuinely helpful. Fifteen years later, that belief still drives everything we do — for over 60 clients across Southern California.
Integration Technologies was founded on a simple idea: businesses deserve IT partners who tell them the truth, show up when it matters, and take ownership of outcomes — not just deliverables.
Based in Irvine, California, we've spent over 15 years building and managing technology infrastructure for mid-market and enterprise clients across Southern California. When you work with us, you work directly with the engineers. There's no call center, no tiered escalation maze — just our team and yours.
Nearly 95% of our business comes from client referrals. That's not an accident. It comes from showing up at 2am when the phone rings, from treating every client environment like our own infrastructure, and from giving honest advice even when it means recommending a less expensive solution.
We tell clients what they need to hear, not what they want to hear. Honest assessments, no upsells.
We don't pass problems up a chain. We own issues through to resolution and document everything.
No black boxes. You always know what we're doing, why we're doing it, and what it costs.
We're engineers. We hold our work to a high standard and don't cut corners — ever.
We're platform-agnostic — we recommend what fits your needs, not what earns us the best margin. Our engineers hold active certifications across all major platforms.
When you call us, you talk to the engineer who knows your environment. Every member of our team is a specialist — not a generalist who learned to be friendly.
Senior technical lead for complex infrastructure issues. Deep expertise across networking, servers, and cloud environments. First escalation point for critical incidents — the engineer who gets called when things get serious.
Handles intermediate-level infrastructure issues, patch management cycles, and client system monitoring. The bridge between junior staff and senior engineers — keeps engagements moving efficiently.
Handles day-to-day help desk tickets, endpoint support, and routine maintenance tasks across managed client environments. Reliable, responsive, and always improving.
Provides first-line technical support, user account management, and assists with onboarding new client environments. Brings fresh energy and sharp attention to detail to every ticket.
Supports client communications, ticket triage, and routine system checks. Ensures no request falls through the cracks and every client gets acknowledged quickly.
Every system we touch gets documented — network diagrams, configurations, runbooks, and change logs. If an engineer ever needs to know how something is set up, the answer is already written down. No tribal knowledge, no mysteries.
When something breaks at midnight on a Friday, someone picks up. Not a voicemail system, not a ticketing portal with a 24-hour SLA. A real engineer who knows your environment picks up the phone. That's the deal, and we've kept it for 15 years.
If you don't need the expensive solution, we'll tell you. If the issue is actually your ISP and not your firewall, we'll say so. We don't manufacture urgency or invent problems to sell more services. Our 95% referral rate is built on exactly this.
Unlike a help desk model where every call starts from zero, our engineers maintain detailed knowledge of your specific systems. When you call, we don't ask you to re-explain your setup. We already know it — and we track every change we make.
Our quarterly reviews aren't a formality — they're when we present what's coming before it becomes an issue. An expiring certificate, a server approaching end of life, a license count that doesn't match your headcount. We find it first.
We're based in Irvine and serve businesses across Orange County, LA, the Inland Empire, and San Diego. When you need someone on-site, we can be there in hours — not days. Local means accountable. It means we're here, not halfway across the country.