From the physical layer to the cloud — we deliver managed technology solutions that keep your business running and prepare it for what's next. Every service is backed by certified engineers, documented SLAs, and 24/7 NOC coverage.
Most IT support is reactive — something breaks, you call, they fix it. We work differently. Our managed IT service means we're watching your environment 24/7, resolving issues before they reach your desk, and continuously improving your infrastructure.
Whether you have 10 users or 500, you get a dedicated team of certified engineers who know your environment — not a rotating help desk reading from a script.
What's Included
24/7 infrastructure monitoring with real-time alerting
Remote and on-site support — same-day for P1/P2 issues
SLA terms are documented, measured, and reported monthly. If we miss an SLA, you know about it and we make it right.
Who This Is For
SMALL BIZCompanies with 10-50 users who need enterprise IT without the overhead
MID-MARKETOrganizations with 50-500 users supplementing or replacing internal IT
MULTI-SITEBusinesses across multiple SoCal locations needing unified IT management
Flat-Rate Monthly Pricing
Predictable flat-rate pricing per user or per device. No surprise invoices, no after-hours surcharges.
Platforms We Deploy
Microsoft Azure
IaaS, PaaS, virtual machines, Azure AD, Intune, and Microsoft 365 integration
Amazon AWS
EC2, S3, RDS, VPC, CloudWatch, and multi-region DR architectures
VMware vSphere
vCenter, ESXi, vSAN, NSX, Horizon VDI, and vSphere Replication
Microsoft Hyper-V
Windows Server 2022 Hyper-V, failover clustering, and live migration
Our Cloud Migration Process
1
Discovery & Assessment
Inventory workloads, dependencies, and compliance requirements.
2
Architecture Design
Right-size VMs, design network topology, model costs before committing.
3
Pilot Migration
Migrate non-critical workload first. Validate performance and connectivity.
4
Full Migration & Handoff
Wave-by-wave migration with runbooks, cutover windows, and post-migration support.
Cloud & Virtualization
Cloud Infrastructure Designed for Your Workloads
Moving to the cloud isn't a one-size-fits-all exercise. We start by understanding what you're running, why, and what success looks like — then design an architecture that fits.
Whether you need a full cloud migration, a hybrid architecture, or a VMware consolidation project — we've done it, and we bring the scars to prove it.
Hybrid Cloud Architecture
Keep sensitive workloads on-premises while leveraging cloud for scalability, burst capacity, and DR.
Virtual Desktop Infrastructure (VDI)
VMware Horizon and Azure Virtual Desktop. Secure remote access to full desktops from any device.
Cloud Cost Optimization
Most organizations overspend on cloud by 30-40%. We right-size instances and clean up forgotten resources.
A disaster recovery plan you have never tested is not a plan. We design DR solutions around your actual RTO and RPO requirements, then we test them every quarter.
<4hr
RTO Target
Recovery Time Objective — how quickly we get your systems back online after a failure event
<1hr
RPO Target
Recovery Point Objective — the maximum data that could be lost, measured in time
4x
Annual DR Tests
We test and validate recovery procedures quarterly, not just when something breaks
What We Protect Against
Ransomware & Malware
Air-gapped backups, immutable snapshots, and ransomware detection that prevents attackers from encrypting your backups.
Hardware Failure
Automated failover, RAID monitoring, predictive disk failure alerts, and spare hardware on standby.
Natural Disasters & Site Loss
Geographically distributed backups ensure a facility loss does not mean a data loss.
Human Error
Point-in-time recovery lets us restore any file, database, or entire system to any recent snapshot.
DR Services Included
Business Impact Analysis to define RTO/RPO per system
On-site and cloud backup with encrypted replication
Automated failover infrastructure and runbook documentation
Quarterly DR testing with pass/fail reports
Ransomware recovery simulation and tabletop exercises
Backup monitoring with daily verification alerts
Compliance-aligned retention (HIPAA, PCI, SOC 2)
24/7 emergency recovery with guaranteed response times
Real Story: Ransomware Recovery
One of our healthcare clients was hit with ransomware on a Friday evening. By Saturday afternoon, less than 20 hours later, they were fully restored and operational with zero data loss. The attackers never reached our air-gapped backup environment. The client never paid a ransom.
Cybersecurity
Security That Matches Real Threats
Cybersecurity is not a product you buy, it is a practice. We layer technical controls, user training, and continuous monitoring to protect your business against the threats actually targeting companies your size.
Southern California businesses are actively targeted by ransomware gangs, business email compromise, and supply chain attacks. Most breaches start with a phishing email or an unpatched vulnerability.
Security Services
Endpoint Detection & Response
EDR on every device with behavioral analysis and automated isolation of compromised endpoints.
Email Security & Anti-Phishing
Advanced threat protection, sandboxing, and DMARC/DKIM/SPF to stop BEC and phishing at the gateway.
Firewall & Network Security
Next-gen firewall deployment, IDS/IPS tuning, network segmentation, and Zero Trust network access.
Multi-Factor Authentication
MFA rollout across all accounts, applications, and VPN, the single highest-impact security control.
Vulnerability Management
Continuous scanning, risk-prioritized remediation, and compliance reporting for your environment.
Security Awareness Training
Simulated phishing campaigns and measurable improvement in employee security behavior.
of cyberattacks target small and mid-size businesses
$4.9M
average cost of a data breach for mid-market companies
60%
of SMBs close within 6 months of a major cyberattack
277
average days to identify and contain a breach
Physical Infrastructure Scope
Structured Cabling
Cat6A copper and OM4 fiber installation, BICSI-standard documentation and color-coded labeling throughout.
Rack & Stack
Physical installation of servers, switches, firewalls, PDUs, and cable management. Every rack photographed and documented.
Power & Cooling
UPS sizing and deployment, PDU configuration, power monitoring, and cooling capacity assessment.
Co-Location Management
Remote hands coordination at third-party colo facilities. We manage your colo relationship so you do not have to.
Vendor Relationships
Dell PowerEdge
HPE ProLiant
Cisco UCS
NetApp
Pure Storage
APC / Eaton
Data Center Services
Physical Infrastructure Done Right the First Time
Bad cabling causes good engineers to spend hours troubleshooting non-problems. We build data centers and server rooms the right way, clean, documented, and built to last.
From a single server room upgrade to a full data center buildout, we handle design, procurement, installation, and documentation. When we are done, you have a complete as-built record of everything installed.
Project Deliverables
Full network diagrams and cable plant documentation
Port-to-port patch panel and switch mapping
Power load calculations and circuit documentation
Rack elevation diagrams for all cabinets
Cable test results and certification reports
Asset inventory with serial numbers and warranty dates
Eyes on Your Infrastructure Every Hour of Every Day
Our Network Operations Center monitors your infrastructure around the clock, catching problems at 3am so they do not become disasters at 9am. We diagnose, escalate with context, and often resolve issues before you know they happened.
247
Endpoints Monitored
Servers, switches, firewalls, endpoints, every device
99.97%
Network Uptime
30-day rolling average across managed clients
<8min
Avg Incident Resolve
For auto-remediable issues detected by NOC
24/7
Live Coverage
365 days, holidays, weekends, and 3am included
What We Monitor
Network devices (routers, switches, firewalls)
Active
Server health, CPU, RAM, disk, temps
Active
Windows & Linux event logs and service status
Active
Backup job completion and verification
Active
SSL certificate expiration and web uptime
Active
Security events and anomalous behavior
Active
Alerting & Escalation
P1
Critical, Immediate Response
System down, production impacted. NOC engineer assigned within 5 minutes. Escalation if not resolved in 15 minutes.
P2
High, 30 Minute Response
Degraded service or risk of impact. Investigated, documented, and remediated within the response window.
P3
Standard, Next Business Day
Non-urgent warnings, proactive findings, and optimization recommendations addressed in the next maintenance window.
All incidents are tracked in our ticketing system and included in your monthly report with full resolution details and root cause analysis.
VoIP & Communications
Modern Communications Built for Your Business
Legacy phone systems are expensive to maintain, hard to scale, and impossible to manage remotely. We replace them with modern VoIP infrastructure at a fraction of the cost.
We are platform-agnostic. We recommend the right system for your team size, budget, and call volume, then deploy, configure, train your staff, and handle number porting so the cutover is invisible to your clients.
Platforms We Deploy
3CX Phone System
On-premise or hosted PBX. Excellent for SMBs wanting control and predictable per-user licensing.
RingCentral MVP
UCaaS platform combining voice, video, messaging, and contact center. Strong for distributed teams.
Microsoft Teams Voice
Direct Routing or Calling Plans for organizations already on Microsoft 365. One platform for everything.
Cisco CUCM / Webex
Enterprise-grade Cisco communications for complex routing and compliance requirements.